hello@siciora.com

Your customers ask questions at 11pm.

Siciora puts an assistant on your website that answers them — from your own prices, opening hours and services. When it can't answer, it takes their email so you can.

See a real example Talk to me about your business

How it works

Three steps. Two of them are mine.

  1. I read your website

    Your fees, treatments, opening hours, policies, directions. I go through it by hand and check what's current — that reading is most of the work, and it's why the answers are accurate rather than approximately right.

  2. You paste one line into your site

    That's the entire installation. It works on WordPress, Squarespace, Wix, Shopify and hand-built sites. Nothing changes about how your website works.

    <script src="https://widget.siciora.com/widget.js" data-client="yourbusiness" async></script>

  3. It answers, day and night

    Someone asks what a check-up costs at half past ten on a Sunday and gets a straight answer instead of a contact form. If it doesn't know, it takes their email and tells them your team will follow up.

Why it's worth having

Mostly it solves three fairly ordinary problems.

People don't ring to ask

If someone can't find a price on your site, most of them don't phone you. They go and look at somebody else's.

Your reception is busy

The same handful of questions, all day. The assistant takes the repetitive ones so your team can deal with the people in front of them.

You find out what people ask

Every conversation is logged. After a fortnight you know exactly what your customers want to know — including the things your website doesn't answer.

What it won't do

Worth being straight about, because these are the first things people ask.

It won't give professional adviceFor a dental or medical practice it never diagnoses, never advises on symptoms or medication. Describe an emergency and it tells you to ring the practice — or 111 out of hours.
It won't take bookingsIt explains how to book and points people at your booking process. Connecting it to a booking system is possible, but it isn't part of the standard service.
It won't make things upIt answers only from what you've given me. If a price isn't in there, it says it doesn't have that detail rather than guessing. That's the most important design decision in the whole thing.
It won't stay current on its ownChange your prices and tell me, or it'll keep quoting the old ones. Keeping it up to date is part of the monthly fee.

Want to see it running on your own website?

Send me your web address and I'll build you a working assistant from your own content, free, before you decide anything. It takes me an afternoon.

hello@siciora.com